October 24, 2019 – October 25, 2019


We’re thrilled that you’re interested in the Patient Experience Transformation Assembly in October 2019.

But there is no need for you to wait so long to get involved! Check out the May edition.

Find out if you are eligible to apply by visiting the event page >>



Top content from Digital Diary this month:

  • The Great Divide? Closing the Communication Gap between Patient and Provider
  • The Journey of the Connected Patient: Consumer-Centric Healthcare
  • Bringing Artificial Intelligence to the Clinical Setting: Where Does the Patient Fit in?
  • Collaborative Platforms for Cooperative Decision Making in Patient Experience
  • Mapping the Patient Journey: Applying the Data-Driven Methodology to Patient Experience
  • Apps & Medical Wearables: Access to Real-Time Health Records and Quicker Diagnosis’ and Treatments

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  • Delve into the top trends impacting healthcare today
  • Interactive sessions help you avoid conference fatigue
  • Industry-led sessions ensure topics are up-to-date and forward thinking
  • Unique Peer to Peer Executive Education opportunities
  • Learn from the best Authors, Academics, and Analysts, as well as top CIOs
  • Meet 1-on-1 with the best solution providers
  • Personalize your agenda to suit your business needs
  • Informal networking opportunities through refreshment breaks, lunch and evening cocktails


Past Attendees Include:

  • Adventist Health System Chief Patient Experience Officer
  • Vidant Health System Chief Experience Officer
  • Ochsner Health System System Vice President of Patient Experience
  • Amita Health SVP, System Ancillary & Clinical Services
  • Cedars Sinai Chief Patient Experience Officer
  • Banner Health VP, Patient Care Innovation
  • Northwell Health VP, Patient Experience
  • Hackensack Meridian Health VP, Experience Innovation & Consumer Services


See Agenda

Who Attends

See Attendees


Sharon Chekijian

Assistant Professor of Emergency Medicine

Yale University School of Medicine

Christobal Kripper Mitrano

Christus Health

Chief Patient Experience Officer

Toni Land

Greenville Hospital System

Director of Patient Experience

Mahek Shah

Harvard Business School

Senior Researcher and Senior Project Lead

Kevin LaChappelle

Kaiser Permanente

National Director, Care Experience, Patient Safety & Risk

Kim Pyles

Ochsner Health System

System Vice President Patient Experience/Service Excellence

Tim Raderstorf

Ohio State University College of Nursing

Chief Innovation Officer

Marnie LaNoue

Thomas Jefferson University

Associate Professor of Population Health and Family & Community Medicine


Patient Experience Transformation – Solution Provider Testimonials

Patient Experience Transformation – Delegate Testimonials




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